薪資保密與員工工作產出關係之研究

薪資制度在人力資源管理中扮演著相當重要的角色。而薪資保密的政策早已經在業界施行，然而薪資保密的議題在理論和實務上一直廣受爭議，也呈現出許多矛盾的現象。部分學者指出薪資保密會導致工作不滿意和降低動機；然而有些學者認為薪資保密有助於降低組織衝突及員工流動率。顯示薪資保密對於員工之影響仍有不一致的解釋。
本研究目的為探究薪資保密與員工工作產出(工作績效、工作滿意及組織承諾)之關係。針對受雇於公、私部門之一般基層員工進行立意抽樣，採用結構式問卷調查，共計發放380份問卷，回收350份，扣除作答不完整的無效問卷42份之後，有效問卷為308份，有效問卷率為81.05%。
研究結果發現，薪資保密構面中的「強制執行」與工作產出中的工作績效呈現負向關係，而薪資保密與工作滿意度之關係呈現負向關係。但令人意外的是，本研究發現整體薪資保密與工作績效卻為顯著正向關係，其中薪資保密的構面中「組織規範」與工作績效也呈現正向關係。顯示薪資保密制度確實如過去學者所言是把「兩面刃」，對於員工工作產出具有不同的影響。最後，根據本研究結果，提出薪資保密制度在人力資源管理實務之管理意涵，並對於後續研究提出建議。

Pay plays a very important role in human resource management. Pay secrecy has been widely used in organizations. However, research on pay secrecy in over the past has some conflicting views between theory and practice. For example, some literatures indicated that pay secrecy can lead to the dissatisfaction and low motivation on job performance;, but, some suggested that pay secrecy can reduce the conflict and labor mobility. Apparently, how pay secrecy affects employee is still under debate.
The main purpose of this study is to explore the relationship between pay secrecy and job outcomes, job performance, job satisfaction and organizational commitment. A structured questionnaire was conducted with purposive sample, the samples of this study are collected from employees who work for public or private companies. In this study, 380 questionnaires were collected and 308 were valid, representing the response rate of 81.05%.
The result of this study shows that the construct, “ policies and rules ” is significantly negatively related to job outcomes’ job performance; pay secrecy is also significantly negatively related to job satisfaction. Surprisingly, pay secrecy is significantly positively related to job performance, “organizational norms”, one of pay secrecy construct, was positively related to job performance either. Pay secrecy policy is like a “double-edged knife”, and it has different effects on employees’ job outcomes performances. Finally, this study provides some practical implications and suggestions for future research.