職場友誼對職場偏差行為的影響－以工作滿意為中介變項

職場偏差行為造成組織傷害頗巨，如何營造員工間合作氣氛，瞭解職場同事間的互動關係與影響更顯得重要，本研究主要探討員工職場友誼、工作滿意與職場偏差行為的關係。研究方法採取橫斷面的研究設計，總共收回332份有效問卷，以階層迴歸分析後，研究結果顯示員工的職場友誼愈好、工作滿意愈高，愈會減少職場偏差行為；另外，本研究亦發現職場友誼會透過工作滿意對職場偏差行為產生影響。因此，建議組織應以良性的友誼作為調和劑，營造更佳的工作環境，以降低偏差行為的影響。

Workplace deviance does tremendous harms to an organization. In order to create a positive sense of cooperation among employees, understanding the interactions among employees and the effects of the interactions has become very important. This study was aimed to explore the relationships among workplace friendship, job satisfaction, and workplace deviance. The cross-sectional research design was adopted. A total of 332 valid questionnaires were collected and tested for hierarchical regression analysis. The research results revealed that better workplace friendships and higher job satisfaction could reduce workplace deviance. Besides, workplace friendship would also influence workplace deviance through job satisfaction. Therefore, it was suggested that organizations should use positive friendships as a medium to create a better work environment and reduce the impact of workplace deviance.